Visitors' centres at six prisons which provide a welcoming environment for people to relax and enjoy refreshments after a long journey and before going through the search process into the prison. The centres have lots of information for visitors, play areas for children and canteen facilities.
Staff and volunteers check booking information and offer support, particularly for first time visitors.
'We are extremely grateful to NEPACS and its staff, they make a difficult experience so much better and gave essential advice as well as physical comfort.'