Nepacs Privacy Policy

Nepacs is committed to protecting the privacy of its supporters and stakeholders.

Under the Data Protection Act 1998 and General Data Protection Regulation (GDPR) (in force from 25 May 2018) we have a legal duty to protect any information we collect from you.

This privacy policy sets out how Nepacs uses and protects any information that you give Nepacs when you use this website.

Nepacs may change this policy from time to time by updating this page. We recommend you read this page every time you use the site to ensure you are satisfied with the privacy conditions under which you provide Nepacs with your personal information and that you are happy with any changes. 

Below are the details of how we use the information you provide us and how we take steps to protect your privacy:

Personally identifiable information

Nepacs will maintain the confidentiality of personal data held or processed and on request provide access to individuals to information relating to them.

Nepacs will only collect personal information when you specifically and knowingly provide it to us. Examples of personal information are:

  • your name

  • your address

  • your telephone number

  • your e-mail address

Where stated we may use the personal information you provide to contact you in the future about Nepacs’ work, services and events. If you do not want this to happen you can unsubscribe at any time by contacting us on

We may also collect the following information:

  • feedback (general questions and specific feedback on the website)
  • other information relevant to client surveys

We use this information to understand your needs and provide you with a better service.

Unsubscribe to Nepacs Email Newsletter

If you are subscribed to our email newsletter you may unsubscribe by clicking on the ‘Unsubscribe’ link in the newsletter itself.

Data Collection on Website Navigation

We collect data each time a user navigates our site. This information is anonymous and provides us with information such as the number, frequency and duration of visits to each web page. This data is used to monitor the website and helps us to improve the content and navigational tools of our website.

The Nepacs website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’) to collect data about users of our website. Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how users use the site. Find out more about cookies HERE.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to Third Party Sites

The Nepacs website contains links to third-party websites or resources as a convenience for the user. These linked sites are not under the control of Nepacs, and Nepacs cannot be held responsible for the privacy practices of other websites. This privacy policy applies only to our site.

Please check third party websites privacy policies for information relating to those sites.

Sharing your personal information with others

We do not pass on any personal information you have given us to any other site.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the address below.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Keeping your personal information up-to-date

If at any time you would like us to make changes to the way that we communicate with you, or you are unhappy with the way we have used your personal information, please contact us. If you would like to request access to personal information that we hold about you or would no longer like us to contact you about our news or events please get in touch using the details below:


Tel: 0191 375 7278

Address: 20 Old Elvet, Durham City, DH1 3HW